FAQ's
SHIPPING & RETURNS

We include free delivery of your furniture to all UK mainland postcodes. Anywhere else please contact us for a delivery quote.
The delivery provided is a one-man service to the ground floor so help will be required to help unload item from van. In case you require a two-man service, please contact us for a quote.

There is a 14 day cooling-off period for any returns. Please be aware that customised items cannot be returned or exchanged and are non-refundable.

PAYMENTS METHODS

We accept debit & credit cards as well as PayPal.

PRIVACY POLICY

At Casa Domingues, we are committed to maintaining the trust and confidence of all visitors to our web site. In particular, we want you to know Casa Domingues is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes.

In this Privacy Policy, we have provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We take your privacy seriously and take measures to provide all visitors and users of Casa Domingues with a safe and secure environment.

Casa Domingues may set and access Casa Domingues cookies on your computer. Cookies are used to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

 These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

 Visitor comments may be checked through an automated spam detection service.

When someone visits CASA DOMINGUES we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to track the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way which does not identify anyone. We do not make and do not allow Google to make any attempt to find out visitors' identities to our website.

When someone visits CASA DOMINGUES there may be an ability to submit comments on articles or pages. When comments are submitted, you are entitled to use aliases or information that completely hides your identity. When a comment is submitted, the relevant details (name, email, website) that you provide are stored. These details are stored so that we can display your comment back to you and anyone viewing the comment sections on the site. We do not verify information entered, nor do we require verification. 

There may be some circumstances where your IP address, geographic location, and other browser-related details may be shared with third-party companies. We may share your data mentioned above with the following third-party companies from time to time.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at info@casadomingues.com and we will work with you to remove any of your data we may have.

 

We may make changes to our Privacy Policy in the future. However, the most current version of the policy will govern our processing of your data and will always be available to you.

If we change to this policy that, in our sole discretion, is material, we will notify you by an update or email, where possible. By continuing to access or use our services, you agree to be bound to the terms of our Privacy Policy.